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  • Field Service Routing
  • Visit service constraints
  • Visit requirements and tags

Field Service Routing

    • Introduction
    • Getting started: Hello world
    • User guide
      • Terminology
      • Use case guide
      • Planning AI concepts
      • Integration
      • Constraints
      • Understanding the API
      • Demo datasets
      • Input datasets
        • Model configuration
        • Model input
        • Planning window
        • Time zones and daylight-saving time (DST)
      • Routing with Timefold’s maps service
      • Input validation
      • Model response
      • Output datasets
        • Metadata
        • Model output
        • Input metrics
        • Key performance indicators (KPIs)
      • Key performance indicators (KPIs)
      • Metrics and optimization goals
      • Visualizations
    • Vehicle resource constraints
      • Shift hours and overtime
      • Lunch breaks and personal appointments
      • Fairness
      • Route optimization
      • Technician costs
      • Technician ratings
      • Technician coverage area
    • Visit service constraints
      • Time windows and opening hours
      • Skills
      • Visit dependencies
      • Multi-vehicle visits
      • Multi-day schedules and movable visits
      • Priority visits and optional visits
      • Visit service level agreement (SLA)
      • Duration added for first visit on location
      • Visit profit
      • Visit requirements and tags
        • Visit requirements
        • Tags
    • Manual intervention
    • Recommendations
      • Visit time window recommendations
      • Visit group time window recommendations
    • Real-time planning
      • Real-time planning: extended visit
      • Real-time planning: reassignment
      • Real-time planning: emergency visit
      • Real-time planning: no show
      • Real-time planning: technician ill
      • Real-time planning: pinning visits
    • Real-time planning with patches
      • Real-time planning: extended visit (using patches)
      • Real-time planning: reassignment (using patches)
      • Real-time planning: emergency visit (using patches)
      • Real-time planning: no show (using patches)
      • Real-time planning: technician ill (using patches)
      • Real-time planning: pinning visits (using patches)
    • Scenarios
      • Long-running visits
      • Configuring labor law compliance
    • Changelog
    • Upgrade to the latest version
    • Feature requests

Visit requirements and tags

Customers can have specific requirements related to the work they need doing.

These requirements can include which technician does (or does not) complete the work.

There are also times when customers have requirements that are not covered by the model. Tags provide the functionality to model different requirements.

  • Visit requirements

  • Tags

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