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Member management and roles

On your tenant’s Members page you can invite more users to your Timefold tenant.

Access your tenant’s Members page by clicking Tenant Settings in the tenant dropdown and then selecting Members in the sidebar.

User roles

When adding a member you can choose between these roles:

User

  • Can view the models in your tenant.

  • Can view all runs of your models, including their details.

  • Can view all configuration profiles of your models, including their details.

  • Can create new runs and re-run existing runs.

  • Can cancel runs in progress.

  • Can edit names & tags of runs.

Unless your team needs administration access, add them as users.

Administrator

All the rights of members with the role “User”, and additionally:

  • View, create, revoke, and delete API Keys.

  • View, add, edit, and delete Members.

  • Add, edit, and delete Models to your tenant.

  • Add, edit, and delete Configuration Profiles of your Models.

  • View, add, edit, enable, disable and delete Webhooks.

  • Editing the tenant’s configuration settings (like Data Retention).

Add a new member

Before a new member can be invited to your tenant, they must create an account on Timefold Platform.

Create a Timefold account

To create a Timefold account, the new user must:

  1. Navigate to https://app.timefold.ai.

  2. Click Log in.

  3. Click Sign up.

  4. Enter the email address they want their account to be associated with and click Continue.

  5. Create a passkey or a password.

  6. They will receive an email from us and must verify their email by clicking the Verify your account link in the email.

The user now has a Timefold account and can be invited to the tenant.

Invite a new member to a tenant

To invite a new member to a tenant, an admin must:

  1. Log in to https://app.timefold.ai.

  2. Select Tenant Settings in the tenant dropdown, then select Members in the sidebar.

  3. Click + Invite member.

  4. Enter the user’s name, the email address they registered their account with, and select a role type.

  5. Set an expiry timespan or custom expiry date if required.

  6. Click Invite member.

The new member will receive an email with a link to accept the invitation to the tenant.

Expiring members

When adding a new member to your tenant, you have the option to choose an expiry time. You can use this feature to give colleagues or partners temporary access to your tenant. We recommend setting an expiry time when you e.g. give a Timefold Solutions Engineer access to your tenant to help you troubleshoot a particular problem.

Contact us if you’re interested in SSO support.
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